12 things to do before going to the dealership
Often people go car
shopping completely unprepared and unaware of what they are going to face with
when they get to the dealership. They get the add or look through a listing and
notice a good deal, or they go to the dealer lot and spot the car they want and
go to the dealership to test drive the car, chat with salesman and pay presented
figures only to get out as fast as possible with the car they already grew
attached to.
Obviously, this is is not
the best way to go about car shopping, unless you have thousands of dollars to
spare (or want to become good friends with a used car dealer).
Know your numbers
This means that before you
even start looking at the cars you're interested in, you have to do market
research. Now, some people might cringe when they hear market research, however,
in the day and age of internet it is very simple to find out what the fair
market value for the car is. Simply go to kbb.com and look up your
make/model/year combination along with desired or listed options and get fair
market price for given vehicle. Now, keep in mind, that kbb.com is only used as
a reference, not the target price. You can (and we have) get much better deal
than what KBB says. It might not happen all the time, but you can take steps to
increase the chances of dealership caving in to your proposition.
Have financing secured
This is critically
important, because if you leave it up-to the dealership to give you financing,
they might give you a better deal on the car, but they WILL make it up with an
inflated financing rate. If you haven't done your research and haven't applied
to any loans prior to going to the dealership, you will have absolutely no basis
for comparison of interest rates, which leaves you in quite vulnerable position.
Do you, for example, know what standard interest rate for a car of up-to 5 years
old is today? If you don't and you're planning to get a loan at the dealership,
you're setting yourself up for hundreds, even thousands of dollars lost in
paying for an inflated interest rate.
Get a friend to go with you
This is rather important
step, as having a friend or a relative with you during the negotiation process
not only helps you mentally. You have to remember that the salesman has his crew
and sales manager to keep him motivated, you have to do the same. Also having a
friend or a relative with you gives you the ability to drive to the dealership
by leaving your old car at home.
Think twice before deciding on a
trade-in option
Trading in your car is a
complete joke at the dealership. They will give you such low trade-in value for
your car that it's literally a few thousand dollars less than what you can sell
it for yourself by simply placing an ad in autotrader or
cars.com. Unless you
absolutely do not want to deal with selling your own car, then trading-in might
be your option, however, be prepared to lose thousands of dollars on such deal.
Have plenty of time
Negotiating the best deal
takes time. Car shopping is not like grocery shopping, because during car
shopping an hour or two of negotiations can turn into thousands of dollars in
savings. That's like getting paid few hundred to thousands dollars an hour and
it sounds like a good deal to us. If the dealer senses you're in a rush to buy,
he'll feel the power over you and will be much less reluctant to be flexible on
the price.
Do CARFAX VIN check
Before you look at the car
you want to buy, call the dealership up and get the VIN number. At this point,
don't give them your phone number or any other information, since you don't want
them to know you're interested in the car BEFORE they accept your terms. Giving
them your information gives them the knowledge that you are in fact interested
in the car, since you called in advance. Do the VIN number check to make sure
the car hasn't been in an accident or flooded and that it isn't a lemon or had
history of odometer rollback. Knowing if these things happened with the car
you're interested in will save you a lot of headache in the future. Not only you
might end up paying a high price for a damaged car, but you will also be stuck
with that car and when selling time comes, you will lose a lot of money, since
the title history can be checked by anyone and no one is going to pay a normal
price for inferior car. CARFAX VIN-check costs 14.95$ for a single car and
24.95$ for unlimited number of cars for a whole month. Sign-up for an unlimited
account before you start your car buying process, so that you can check the
title history of every car you're interested in.
Do not identify yourself when
calling
Like stated above, when
calling to the dealership, do not give them any way to identify you. When you
call it's better to be nonchalant about it, like you're just calling to find out
general information. If they know you called in before when you go to the
dealership, they know you're interested in the car more so than an average Joe
who comes to look around cars.
Have other options printed
out
Before going to the dealership,
print out a list of options from other dealerships in the area (can be a
different car). This will give you tremendous advantage in negotiations. When
the salesman sees you have actual prospects and even get a phone call during the
negotiation process from one of the dealerships that are willing to give you an
even lower price, you create a situation of scarcity for the salesman, rather
than the other way around. He will quickly lose all negotiation power if you
have other solid printed out options. This is one of the more powerful
negotiation techniques, since it switches the conversational frame around so
that you're the one who's in control and YOUR business if valuable.
Take your cell phone with you
It will be your tool of
fake communication. You will be able to make and receive fake phone calls during
the negotiation process from various dealerships and "talking" to a
third party as the negotiations continue. You won't actually be talking to
anyone, but for gaining the leverage it's a really powerful technique. Salesmen
use this all the time, the whole concept of backroom managers is to create a
deciding authority, which takes away all responsibility for pricing from the
person who's actually presenting the actual numbers. Neat, huh?
Have a bank check prepared
For the amount LESS than
what you're willing to pay. The trick with this is when you show the actual bank
check for the car to salesman, and it's less than what they are asking, it puts
them in a compromising position. On one hand, you have the money and you're
ready to go, on the other hand it's not what they want. So they will be forced
to operate from YOUR frame now, since you're setting the rules now. The price on
the check is not intended to be the final price you pay. You will simply use it
as a leverage in telling the salesman that this is all you have at first, then
proceed with negotiations and inform him that you might come up with another
thousand or so from a relative, IF they agree to a price that you want. If not,
pull up your options and start "calling" right from the dealer lot and
see if salesman caves in.
Print out mechanical
checklist
This will allow you to inspect
the car yourself and find all potential dings and defects you can possibly can,
that you will later leverage with salesman.
Have insurance secured
Most dealerships require
proof of insurance before you can take the car with you. You cannot drive off
without it, so it is wise to shop right now to get the best deal by comparing
different providers.
Conclusion:
This checklist is the
first step in getting the best deal you want. You wouldn't go to play a game of
soccer without a ball, right? Same concept applies here, you have to have tools
to play the game of negotiations. Salesmen have plenty of well though-out tools
that they use to gain leverage in negotiations. Bringing in your own tools will
allow you to not merely be a goalie that has to catch the ball thrown at them,
but you can also become a field player yourself. Most salesmen know that if you
come prepared that you aren't the one to be messed with. They know that you see
right through them and if they believe that you will be able to see through
their lies, they will be much more less likely to do so, because they do want to
make a sale. This swiftly establishes you in a position of authority in their
own world, which is a very powerful step in a negotiation process.
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